Residents
Resident services
Pay rent, request maintenance, file a renewal, or sign in to your Block & Stone resident portal.
No. 01
Pay rent
Pay online by ACH at no cost or by card (small processor fee). Auto-pay is recommended for residents with variable schedules.
No. 02
Maintenance request
Submit a request anytime. Photographs help us send the right vendor on the first visit. After-hours emergencies route to our 24/7 line at (718) 555-0144.
No. 03
Resident portal
Sign in to view your lease, balance, payment history, and any open work orders. Renewals and notices are filed through here.
No. 04
Notice to vacate
New York requires 30 days' written notice on annual leases (60 days if you have lived there 1–2 years; 90 days if 2+). Submit yours and we will coordinate the move-out inspection.
Need assistance?
Reach the resident services team — Yusra leads it — Monday through Friday, 9am to 7pm ET, and Saturdays 10am to 4pm, at (718) 555-0144 or hello@blockandstone.example. After-hours emergencies route to our 24/7 line, answered live.